We do three things most brands don't: full label transparency (every
ingredient and its exact dose is printed — no "proprietary blends"),
batch-wise lab certificates available to every customer, and
third-party certification on our whey. Thousands of customers across
North India started with one tub and came back — that repeat trust is
the only marketing we rely on.

Only if you take it too close to bedtime. Caffeine stays active for
several hours, so avoid Kraken within 3-4 hours of sleep. Evening
lifters who train before 8 pm generally have no issues.

Completely normal — and actually a sign it's working. The tingling
(called paresthesia) comes from beta-alanine, the ingredient that fights
muscle fatigue so you can push extra reps. It's harmless and fades
within 30–45 minutes. Most regular users stop noticing it after a week.

Kraken is dosed for sustained energy rather than a spike-and-crash —
the caffeine works alongside L-theanine and pump ingredients that don't depend on
stimulants. Stay hydrated during your session and you'll come out of
your workout energized, not drained.

Yes. Every batch is screened against banned-substance lists and the
complete formula is printed on the label — nothing hidden in proprietary
blends. Athletes who get tested can request the batch certificate before
use.

Mix one scoop in [200–250] ml of cold water and drink it 20–30
minutes before your workout. Take it on relatively empty stomach (1.5–2
hours after a meal) for the strongest effect.

We replace it free, no questions asked. Just share an unboxing photo
or video with our support team on WhatsApp within 24 hours of delivery
and a replacement ships out immediately.

Orders are dispatched within 24 hours. Metro cities typically receive orders in 2–3 days and the rest of India in 4–5 days. You'll get tracking on WhatsApp and email the moment it ships.

Yes, COD is available across India. Prepaid orders get an extra
discount at checkout, ship faster, and skip the COD handling fee — most of our customers prefer prepaid for that reason.

Every product ordered from helixlabz.com ships directly from our own
warehouse — there are no third-party sellers in between, so counterfeits
are impossible on our site. Each pack carries a batch number you can use
to request the lab certificate for your exact batch. If anything about
your pack ever looks off, contact us on WhatsApp and we'll resolve it
immediately.

Yes. Every batch is tested for purity, label accuracy and banned substances, and our Active Whey is Informed Sport certified — the same certification standard trusted by
professional athletes. You can request the certificate of analysis for
your batch anytime.